This one-day workshop, for all levels, focuses on expanding our approach and ability to handle conflict, which is inevitable. Conflict refers to “any situation in which people have incompatible interests, goals, principles or feelings.” It supports leaders to become a conflict competent leader.
Learning Objectives
- The strategic value of managing conflict effectively
- Six key elements of conflict competence
- Approaches for developing organizational conflict competence
- Your own approach to conflict and how others see you in conflict situations
Program Includes
- Pre-work assignment
- Conflict assessment
- Conflict tools, techniques and case studies
- Action Planning